TC
Thomas C
1 reviews | Active since Jan 2021
13 Jan 2023, 11:20
Vodacom ARE *******
Disgrace. Charging me for 2 contracts when I only have one. Your call center cannot help, the people in the store cannot help. You are literally *****ing money. I have been promised a refund, I have been promised a cancellation of the contract - yet here I sit still being debited the incorrect amount. In will now be taking legal action if this is not resolved soon
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
13 Jan 2023, 14:23 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Jan 2023, 14:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
TC
Thomas C's updateReviewer Update
18 Jan 2023, 11:06Automated response. I am still waiting for assistance.
I will be taking Vodacom to small claims caught and sueing you as you are literally *****ing my money. typical awful corporate service. Promising to get back to me and here I wait a week later with still no assistance
I will be taking Vodacom to small claims caught and sueing you as you are literally *****ing my money. typical awful corporate service. Promising to get back to me and here I wait a week later with still no assistance
TC
Thomas C's update18 Jan 2023, 11:06
Reviewer Update
Automated response. I am still waiting for assistance.
I will be taking Vodacom to small claims caught and sueing you as you are literally *****ing my money. typical awful corporate service. Promising to get back to me and here I wait a week later with still no assistance
I will be taking Vodacom to small claims caught and sueing you as you are literally *****ing my money. typical awful corporate service. Promising to get back to me and here I wait a week later with still no assistance