EM
Emmanuel M
1 reviews | Active since Jun 2020
27 Aug 2020, 22:12
Vodacom are *******
Good day, vodacom insurance refused to cover my handset with no valid reasons, vodacom technicians deemed my phone irreparable but their insurance still taking my money for the handset which cannot be repaired, what's this, should I take the matter to court, and please I want my money back since the month they refused my claim.
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Vodacom's replyOfficial
28 Aug 2020, 07:24 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Aug 2020, 07:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team