Vodacom are *******

<p>I phoned Vodacom on regarding a query on my bill for out of bundle data usage for the month of July. According to Vodacom, I used 1gig of Data at 2am in the morning while I was fast asleep. I checked my phone's data usage and the mysterious 1gig of data is not reflected on my phone. Vodacom claim that it is a problem with Samsung's software and that I should resolve it with them (my phone displays all the other data usage perfectly, just not on the day I'm querying and I have a screen capture to prove it).</p> <p>Vodacom are also charging me additional out of bundle rates for this month (August) despite the fact that I still had more than a gig of data still left in my bundle. Now they claim that the part of the bill was carried over from last month. I want my contract cancelled, but no one answers the phone when I phone the cancellation department. After 12 years of not missing a single payment I am treated like this... Thank you Voda*******. I will now tell my bank to block any debit order from Voda*******.</p> <p> </p>