1 reviews | Active since Jun 2016
Vodacom are *******!!!
<p>My contract came to the end of the 24 months in January 2016. I went to the Vodacom store in canal walk and requested the cancellation which was done. <br />The consultant assured me that that was the last debit that would be made from the account and that the phone will move to prepaid if we switch it off for a full 24 hours.</p> <p>We did all of that and I then assumed that everything was fine and gave the phone to my younger brother.</p> <p>In April I realised that the contract cancellation was not carried out and that I have been debited for the past 3 months ( all of which are not the contract amounts as previous). Then May came and again I was debited.</p> <p>I requested to be reunded the premiums to the account as per the statements they requested, but nothing.</p> <p>Debit amounts on the 29th of each month for February, March and April and May. Totalling just over R1000.00!!!!!</p>
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This response serves as confirmation that your query has been received.
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Still waiting for someone to contact me and refund my money!!!!
Still waiting for someone to contact me and refund my money!!!!
Vodacom are *******!!!
My contract came to the end of the 24 months in January 2016. I went to the Vodacom store in canal walk and requested the cancellation which was done.
The consultant assured me that that was the last debit that would be made from the account and that the phone will move to prepaid if we switch it off for a full 24 hours.
We did all of that and I then assumed that everything was fine and gave the phone to my younger brother.
In April I realised that the contract cancellation was not carried out and that I have been debited for the past 3 months ( all of which are not the contract amounts as previous). Then May came and again I was debited.
I requested to be reunded the premiums to the account as per the statements they requested, but nothing.
Debit amounts on the 29th of each month for February, March and April and May. Totalling just over R1000.00!!!!!
Vodacom are *******!!!
My contract came to the end of the 24 months in January 2016. I went to the Vodacom store in canal walk and requested the cancellation which was done.
The consultant assured me that that was the last debit that would be made from the account and that the phone will move to prepaid if we switch it off for a full 24 hours.
We did all of that and I then assumed that everything was fine and gave the phone to my younger brother.
In April I realised that the contract cancellation was not carried out and that I have been debited for the past 3 months ( all of which are not the contract amounts as previous). Then May came and again I was debited.
I requested to be reunded the premiums to the account as per the statements they requested, but nothing.
Debit amounts on the 29th of each month for February, March and April and May. Totalling just over R1000.00!!!!!