RM
Robert M
1 reviews | Active since Dec 2014
11 Mar 2021, 10:58
Vodacom are *******
I was mislead by vodacom and they got the recordings and acknowledged misrepresentation from their sales person. I get called and get told that the contract will be cancelled end of Feb and all money refunded to me. Come 01 March I get charged R530 and try and cancel numerous times. I finally call the call center again and conveniently Vodacom system are down and unable to listen to previous voice recordings. But get told that your contract will be cancelled end of March but you are liable for another R530 so in actual fact Vodacom has ****** R1060 from me. If they do this to a 1000 people it massive amounts they *****ing from us!!!!
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Replies (1)Vodacom's replyOfficial
11 Mar 2021, 14:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Mar 2021, 14:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
