Vodacom are *******
I received a new device now 2020. I cancelled my insurance for old device. I got billed for more than 6 months on both insurance. I eventually after fighting with you for 6 months you review the one line of billing, BUT I NEVER GOT MY MONEY BACK. Then Thursday 13 Oct 21. You added another insurance on my device. I want to know who did this, I want to listen to the call of this request. Now I'm being billed again. I WANT MY MONEY BACK, THIS INUSTANCE REMOVED. FREE MONEY FOR TGE 6 MONTHS THAT IT TOOK YOU TO FIX IT. THE HOURS ITS NOW TAKING ME TO REACH YOU. THIS I THEFT.
Helpful (0)
Replies (3)0
Replies (3)'s updateReviewer Update
24 Oct 2021, 12:41I domt want to have to call your insurance guys. You do it. You bill me.
's update24 Oct 2021, 12:41
Reviewer Update
I domt want to have to call your insurance guys. You do it. You bill me.
Vodacom's replyOfficial
24 Oct 2021, 18:49Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Oct 2021, 18:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
25 Oct 2021, 18:37NO ONE CALLED
's update25 Oct 2021, 18:37
Reviewer Update
NO ONE CALLED