HR
Hugo R

1 reviews | Active since Nov 2012

15 Mar 2016, 10:50

Vodacom are *******!!!

Hi People.<br> <br> Please be aware on the latest **** from vodacom. Last night i was about to run out of data. I then used there promotion data *123* service from my phone. I bought the 1GB for 7 days bundle. I carried on receiving mails and doing my usual stuff as per normal. I then checked my balance in the morning just to see. <br> <br> Surprise surprise no bundle was loaded. I bought a second bundle again. 4hrs later and still no bundle. I phoned vodacom to find out why and what was happening. The told me that they cant guarantee there service is working and that the two requests they got for the data bundles was cancelled by their system. Therefore all my usage from last night up until know will be billed at out of bundle rates!!!!!<br> <br> Please be aware they are steeling money from us!!!!!!

0
Replies (1)
Vodacom
Vodacom's reply15 Mar 2016, 10:56
Official
Hello Hugorey,

We would like to apologise for any inconvenience caused.

We will be in contact with you in order to address this matter.

Kind regards
Consumer Website Team