EF
Eugene F

1 reviews | Active since Nov 2015

01 Dec 2015, 08:29

VODACOM ARE *******

I have cancelled my contract with Vodacom months ago, yet every month from June there is money being deducted off my bank account from Vodacom. There is a 0 balance on my closed Vodacom account. So this constitutes theft!!!<br> <br> 1. Why are you *****ing from me?<br> 2. When can i expect my money that you stole from me, repaid in full...WITH INTEREST?<br> 3. When can i expect a written apology from Vodacom for *****ing from me?<br> <br> Your customer care line is PATHETIC!!!!! Being pushed from person to person, from dept to dept!!! Each time having to re explain to the staff member that answers the call.<br> <br> VODACOM ARE *******!!!!!<br> <br> I expect my 3 questions to be answered by close of business today, or i will take this to the next level!!!<br> <br> Don't try placate me with a customer care impersonal message...i want answers<br> <br>

0
Replies (1)
Vodacom
Vodacom's reply01 Dec 2015, 12:32
Official
Hello S@ndman666,

Thank you for your time and effort taken to voice your concern to our office.

It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization.

You will be contacted shortly.

Kind regards,
Vodacom Consumer Website Team