VODACOM ARE *******!

VODACOM ARE *******

I phoned Vodacom on 11 October to cancel a data contract when the contract expires on 30 November as I have not used the data device for months (now have fibre). My normal monthly Debit Order amount has been R597.50 consistently as it not used. Today, 27 November 2018, Vodacom debited R967.38 from my bank account!!!! When I phoned Vodacom, I was told that my the discount I have been receiving was less this month hence the higher amount. I was told by the consultant that Vodacom will continue to send through debit orders for R967.38 until I pay it.

Well VODACOM, I have bounced the debit order for R967.38 and will continue to do so for as long as you continue to try and process it. This is not in line with the contract I signed with you, charge me correctly.

VODACOM - YOU ARE *******