AH
ANITA H

1 reviews | Active since May 2018

29 May 2018, 16:44

VODACOM ARE *******!!!

2 x Contracts were cancelled and paid in full on 06/04/2018. On 01/05/2018 charges are billed on the said paid up contracts AGAIN. To get hold of the Accounts Department is pathetic!! So these people can just put any amounts on our accounts and take it by debit order!! PATHETIC!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Replies (1)
Vodacom
Vodacom's reply29 May 2018, 16:47
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team