1 reviews | Active since Aug 2017
Vodacom are *******
Hi All
I am getting sick of *****ing these accounts with Vodacom.
Below a the email I sent advising you of my cancellation for the contract no ********** 92
Nothing was done about it I am still being billed for the phone in August. ( see attached invoice)
I have two different statements for this month see attached.
I am being billed twice for one contract this month ( ********** )
Debit orders are being attempted on my account during the middle of the month by Vodacom and they are being reversed.
Absa are sending me messages advising me of dishonoured fee charges and adverse effects on my credit scoring because of some
???????????? who does not know what they are doing with my account.
Should I not have a response by the end of business today I have no option but to stop all my Vodacom debit orders with immediate effect.
Regards
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
