Vodacom are *******

Further to my post yesterday I received the following SMS from 'Vodacom Cutomer Care Rudi-Jo Stephan Le Roux..Dear Customer, we have received your Hellopeter posting. We are attending to the matter and will be in contact with you, kind regards. It is now 24 hours later and still no contact! I went to the Vodashop in Stellenbosch Square where the consultant tried to speak with Mr Le Roux but to no avail!! So the Vodacom company doesn't, care about its customers and I am left yet again without any result to my complaint. I will post each and every day until someone in authority at Vodacom contacts me and replaces the ****** funds back into my bank account!