SR
Serisha R

1 reviews | Active since Aug 2017

20 Aug 2017, 09:08

Vodacom are *******

Apart from expiring your data sooner than it should, consuming your airtime and data instantly and dropping calls. Vodacom has also ****** my cellphone number and given it to someone else on contract when I to their store to merely do a sim swop. Now it's almost impossible to get my number back. They mess up and inconvenience me to get back something that belong to me in the first place.

0
Replies (2)
Vodacom
Vodacom's reply20 Aug 2017, 10:00
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply29 Aug 2017, 13:06
Official

Good Day

Kindly note that feedback has been sent to you.

Regards

Dc

Best regards,