HVdB
Heila Van den Berg
1 reviews | Active since Mar 2025
23 Nov 2015, 08:08
VODACOM ARE *******
STOLE my data.Upon complaint gave me 3 \free gigs".Could not access it due to CALL LIMIT reached. Was informed my account was on FOUR HUNDRED AND FIFTY RAND despite a HUNDRED RAND CALL LIMIT. Upon inquiry I was told that the call limit does not come into effect WHILE you are connected to the internet: FIRST TIME EVER I was informed of this! Since TEN OCTOBER I have been trying to sort this out but due to Vodacom's **** POOR CUSTOMER SERVICE!!! I have called the call centre THIRTY TIMES. A consultant phoned me on 21 October. I was IN A MEETING and asked him to call me back in ten minutes"
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
23 Nov 2015, 10:11Hello Ihateavon,
Thank you for making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you for making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Vodacom's reply23 Nov 2015, 10:11
Official
Hello Ihateavon,
Thank you for making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you for making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
