HVdB
Heila Van den Berg

1 reviews | Active since Mar 2025

23 Nov 2015, 08:08

VODACOM ARE *******

STOLE my data.Upon complaint gave me 3 \free gigs".Could not access it due to CALL LIMIT reached. Was informed my account was on FOUR HUNDRED AND FIFTY RAND despite a HUNDRED RAND CALL LIMIT. Upon inquiry I was told that the call limit does not come into effect WHILE you are connected to the internet: FIRST TIME EVER I was informed of this! Since TEN OCTOBER I have been trying to sort this out but due to Vodacom's **** POOR CUSTOMER SERVICE!!! I have called the call centre THIRTY TIMES. A consultant phoned me on 21 October. I was IN A MEETING and asked him to call me back in ten minutes"

0
Replies (1)
Vodacom
Vodacom's reply23 Nov 2015, 10:11
Official
Hello Ihateavon,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team