1 reviews | Active since Jan 2017

23 Jan 2017, 18:44

Vodacom are *******!!!

<p>over the last few months my data bill on my cellphone number has been astronomical.</p> <p>anywhere between R3500 to R5000 on data alone.</p> <p>I did a simple test this month by re setting my data usage on my phone.</p> <p>my data usage it at 5.5 GB, vodacom say I've used up my 10GB package and more.</p> <p>They are quick to soft lock the line and say that they will only put it back up when full payment is received.</p> <p>I don't know where to turn, I am getting ********** </p>

0
Replies (1)
Vodacom
Vodacom's reply24 Jan 2017, 06:58
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team