Vodacom are *******
<p>So I got a call from vodacom saying that I would save money if I upgraded to the next package so I did. They removed my cap without telling me so my first bill was R2500 and then my next bill was R2900. So contacted them they then gave me R1400 credit so this month I paid R1800 with having a credit of R1400. It is ridiculous and I want nothing to do with these sharks. I was told that my bill should not be more that R1100 a month with the caps that I have on it so I'm not sure what they are doing but I want them to credit my money and they can take the phone and I'll go to another network bcs they are *******. I don't have time for this and I'm not prepared to wait till next month for a credit they must do it now it's not my fault they can't add.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
