VH
Vicky H
1 reviews | Active since Oct 2018
28 Sept 2019, 14:53
Vodacom are *******
Vodacom *****s 10 gigs of data. This is not the first time. Customer service representatives are uneducated, one days one thing another says something else. Asked to be put through to supervisor and they ended the call. How can this company still be in business!!!!
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
28 Sept 2019, 17:15Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Sept 2019, 17:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
03 Oct 2019, 15:30Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards,Consumer Website Team
Vodacom's reply03 Oct 2019, 15:30
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards,Consumer Website Team
VH
Vicky H's updateReviewer Update
04 Oct 2019, 09:10It took 7 days to call me and I was unable to answer at that moment.
Vodacom again displays its lack of commitment and sincerity toward s their customers. They do not care!!
Vodacom again displays its lack of commitment and sincerity toward s their customers. They do not care!!
VH
Vicky H's update04 Oct 2019, 09:10
Reviewer Update
It took 7 days to call me and I was unable to answer at that moment.
Vodacom again displays its lack of commitment and sincerity toward s their customers. They do not care!!
Vodacom again displays its lack of commitment and sincerity toward s their customers. They do not care!!