1 reviews | Active since Jan 2012
Vodacom are *******
Vodacom have been debiting me for R110-00 for an account that I cancelled in about 2015 / 2016 sometime. When I cancelled the account (one of those add-on data packages that you sell you but neglect to tell you is for a ****le that you have to carry around and plug in to your phone to be able to use, and which, coincidentally, never worked) they cancelled my main cell phone contract that I had only just renewed, which resulted in me not having access to calls / messages etc. and which they could not reconnect despite me spending hours on the phone with them, going into one of their stores to try resolve (which didn't help anything) and was only "resolved" once I went to Vodaworld and spent a few hours there. It's now been brought to my attention that I have been paying this R110-00 every month since then as they have not, in fact, cancelled this account and I just don't have the energy or time to try resolve this with them. Vodacom are beyond useless and I will be porting my number the next time my contract is due for renewal. Thanks for nothing Vodacom
