1 reviews | Active since Feb 2017
Vodacom are *****’s!!!
Vodacom clients retention and after service is the most pathetic and disgusting service I have received. To top it off they ***** as well, I was told I would receive 5 gigs data with my new Contract monthly but now they claim it will only be for the first 7 days. I would have accepted this if I didn’t ask if it will be over the 24 months which they confirmed I will receive it every month. On top of this I had to call in about 7 times for the phone because of incompetence by the center. With so much hassle I would definitely reconsider my cellphone service provider.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved
Regards
Consumer Website Team(SA)
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved
Regards
Consumer Website Team(SA)