Vodacom are *****'s
<p>Get over debited and wait a full month expecting to be refunded,after calling to advise i have been over debited and service request logged only to find out that i have the amount credited to my account.</p> <p>When i specifically instructed them to refund me.</p> <p>I will never use vodacom in my life again. They do not know what they are doing.</p> <p>They cannot assit when you call in and they are very quick to take money that doesnt belong to them never to give it back again. I have incurred personal debt because of this and it think it is only fair that vodacom pays for the bounce debit order and additional costs i have had to take out of my pocket due to there lack accurate billing. I will be taking this further and will not stop until i get what i asked for and what i payed for. Vodacom round 1...</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
As discussed, we have assisted with your query.
Regards
TS
Vodacom Consumer Website team
Dear Customer,
As discussed, we have assisted with your query.
Regards
TS
Vodacom Consumer Website team
