CR
Charney R

1 reviews | Active since Jul 2017

10 Jul 2017, 14:24

Vodacom are *****'s

<p>What is the point of cancelling your contracts with vodacom and paying them R 15 000 sending them the proof of payment and all the supporting documents. If they just don't cancel your contracts Then a month later you phone them to find out if they sorted out the mess. They still haven't done anyting about it. Your Service is up to ********** You better Sort out my account. And dont even Dare to ask me to pay more money.</p>

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Replies (2)
Vodacom
Vodacom's reply10 Jul 2017, 15:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply19 Jul 2017, 11:39
Official

Good day,

As per our email conversation, this query has been resolved.

Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Lucian