Vodacom are theives and *****

We purchased 500mb data for our daughters phone on 26th February. The data disappeared overnight despite the phone being switched off.<br> We went to a branch who checked the phone for any apps that were running and advised that the phone was fine and we should ask for a data use account. We did this at the call centre and to date have not received anything.<br> We went to Midrand head office and they couldnt assist. My daughter should also have had another 1gig of data automatically credited to her on 1st of the month - didn't happen. *******. <br> We tried the call centre again - useless doesnt describe them properly.<br> We eventually logged a complaint on social media and got a response. The response was that they couldn't contact us on any of the three numbers available - amazing !!<br> They do respond to all the e-mails but only to say that they tried to contcat us but......*****<br> <br> I have stopped the payment this month until it is sorted. Vodacom have broken their contract to PROVIDE A SERVICE. <br> <br> Three cell phones and R4k per month gone from Vodacoms client base.<br> <br> No doubt the response will be \we tried unsucessfully to contact you\"<br> "