AM
Abigail M

1 reviews | Active since Sept 2019

01 Oct 2019, 12:59

Vodacom Are Theives.

Honestly the most awful company in the history of providers. Easiest thing in the world to sign up but when you try cancel your month to month fibre account its impossible. I tried to cancel my account in July and its now October and they have still charged me every month despite the numerous calls emails, attempts to cancel or transfer ownership, anything to make their lives easy and cancel the line for a premises I no longer even live at.

They are literally ******* taking their time and continuing to charge you because the longer they take the more money they can ***** from you.

I would never recommend Vodacom to ANYONE.

0
Replies (1)
Vodacom
Vodacom's reply01 Oct 2019, 13:58
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team