ZH
Zaid H

1 reviews | Active since Dec 2013

26 Sept 2018, 12:25

Vodacom are theives

Vodacom are yet again *****ing from me. For the past two months, I have been billed for Vodacom Entertainment Services which I have not subscribed to. I have had this issue with Vodacom before, and as a result I removed the VLive browser from my phone, so how is it possible that I subscribed to Vodacom Chat Services? Vodacom are ******* and I want this money refunded to me immediately and I will not pay a cent to Voda******* until they do. I will also take this matter to the Consumer goods and services Ombud as this is not the first time Vodacom is *****ing from me.

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Replies (2)
Vodacom
Vodacom's reply26 Sept 2018, 14:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply26 Sept 2018, 15:23
Official

Dear Zaid

Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.

Have a great day further

Vodacom Consumer Website Team