MVDV
Matthew Van Der Valk

1 reviews | Active since Feb 2018

28 Feb 2018, 17:15

Vodacom are Theives

Vodacome have been *****ing from me for months. I have been wondering why my bill is so high and it turns out they have been billing me for two services I never subscribed to - Vodacom content services and vodaphone live. Then they still have the audacity to phone me to try and sell me other products. Also, these are damn near impossible to find an unsubscription to - even though I NEVER SUBSCRIBED IN THE FIRST PLACE. When I complained on their Facebook page they marked it as spam. No more contracts with these *******.

0
Replies (2)
Vodacom
Vodacom's reply01 Mar 2018, 07:46
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply12 Mar 2018, 12:23
Official

Good Day

Kindly note that your enquiry has now been completed.

Regards

Dominic