VODACOM ARE THE WORST IN CUSTOMER SERVICE
<p>upgraded premium red package to Samsng S8. Received a WIFI ROUTER via courier. been trying ever since to correct this. Keep getting reference numbers and was told 14 days! phoned and get shoved from pillar to poist trying to speak to manager. cant even get to canccel my contracts with vodacom amounting to +-R3000pm....absolutely ***********</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Well it is 9:30am and still no-one has contacted me. i was promised yesterday by the *********** agent who did the upgrade incorrectly that she will sort it out this morning and contact me and still nothing. if no phone received from vodacom by the end of the week i will just take my R36000 a year business to Telkom or MTN. simple
Well it is 9:30am and still no-one has contacted me. i was promised yesterday by the *********** agent who did the upgrade incorrectly that she will sort it out this morning and contact me and still nothing. if no phone received from vodacom by the end of the week i will just take my R36000 a year business to Telkom or MTN. simple
Dear Ruby Padotan,
I do apologise for the late response.
We've rep**** to you via email and await your response.
Regards,
UW
Dear Ruby Padotan,
I do apologise for the late response.
We've rep**** to you via email and await your response.
Regards,
UW