SC
Saltash C

1 reviews | Active since Jul 2025

07 Jul 2025, 10:36

VODACOM are the most HORRIFIC, ******* and ********** service provider.

THE MOST HORRIFIC SERVICE PROVIDER FOR SO MANY REASONS I CANNOT LIST THEM ALL BUT SOME ARE BELOW: considering that I spend around 1800 per month with this pathetic company, you are still treated like an inferior client with ZERO assistance: 1) they continued billing me for the HANDSET fee, for 8 months after the contract had ended. THEY REFUSE TO REFUND ME! 2) They refuse to send you your telephonic recording as they are FULLY aware that they are giving FALSE INFORMATION. 3) I was told that my contract was being migrated to a smaller month to month package and that if I cancel within the first 7 days that it would waiver the 30 days cancellation period- This was apparently a lie, THEY REFUSE TO SEND ME THE RECORDING.

YOU ARE THE MOST AWFUL ******* TO EVER DEAL WITH! GREEDY AND ******* BUNCH!!! I HAVE TOLD EVERYONE IN MY CORPORATE CIRCLE

0
Replies (2)
Vodacom
Vodacom's reply07 Jul 2025, 12:09
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via WhatsApp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
SC
Saltash C's update11 Jul 2025, 09:45
Reviewer Update
Good day VODACOM BOT
I'm not sure why i should bother... VODACOM NEVER FIXES THEIR ERRORS ON OVERBILLING EVEN AFTER THE FACT. FURTHERMORE, IF ONE OF YOUR BOTS/ AGENTS ask me for all my details that I have shared a million times, you can tell them also that I am a size small, shoe size 3 and my blood type is O- negative