SA
Sean A
1 reviews | Active since Mar 2014
12 Apr 2026, 21:05
Vodacom are Terrible
For months now my internet drops and I am also unable to use my mobile. When there is rain or load shedding this excuse of an ISP stuffs out. When I can get through I am told to reset the router, wait an hour then they call back and apologize and say it will take a minimum of 24 hours to be seen to. Fix the problem, you milk me every month without an issue so now fix your issues. I want out of the contract I have with you as you NEVER fulfil your obligation to keep my internet and mobile services up. I work from home so you costing me money as I must waste money on petrol to drive to someone who uses a RAIN connection which is ALWAYS up.
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Replies (1)Vodacom's replyOfficial
13 Apr 2026, 07:38Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Apr 2026, 07:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
