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NISHAN D
1 reviews | Active since May 2009
09 Mar 2022, 06:28
Vodacom are Still rogues
After complaining before about Vodacom charging R100.88 every month extra for their fibre, they then passed a credit for the amounts. Now I recieved my statement and they still charging me R100.88 extra. Stop being a rogue Vodacom.
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Vodacom's replyOfficial
09 Mar 2022, 07:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Mar 2022, 07:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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NISHAN D's updateReviewer Update
15 Mar 2022, 10:32Why was no there no communiation that cash payment needs to be done 7 days before. This is the first time hearing of this for your system to recognise it. Cancel the debit order immediately and make a note that cash payments will be done every month.
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NISHAN D's update15 Mar 2022, 10:32
Reviewer Update
Why was no there no communiation that cash payment needs to be done 7 days before. This is the first time hearing of this for your system to recognise it. Cancel the debit order immediately and make a note that cash payments will be done every month.