Vodacom are *****sters

I have had a contract with Vodacom for a while and was only paying R78 monthly for 1G of data. To my surprise in March Vodacom debited my account with an extra amount that I do not recognise. I contacted Vodacom on the 28 March 2023 and queried the unauthorised debit.I was then told by a customer service agent that somethings were added to my existing contract and these were done at a Game store (Trade Route Mall). I never authorised any changes or upgrades to my contract and told the agent that those are *****ulent . I was then advised by the agent to submit documents to the Dispute and ***** department which I did on the 29 March 2023. I reversed the unauthorised debit and instructed my bank to stop it.Little did I know that the ***** would still carry on even after reporting and sending the required documents to Vodacom. On the 11 April 2023 which was yesterday, I received a statement and invoice from Vodacom with new *****ulent transactions.The address on the statement and the one on the invoice are different. Someone even changed my address with an address I don't even recognise. This has to be an inside job , no ways. Apparently there was a combo deal taken under my existing contract. The deal include Samsung Galaxy devices, insurance on the devices, 600MB plus 50 minutes that I haver never even received and more.Basically my contract was upgraded without my knowledge, I was told there is even another transaction that include two iphones which was still in progress under my account, and this one was done at another Game store in Brooklyn Mall ,Pretoria.Vodacom is useless, I only received acknowledgement of receipt for my dispute and documents today on 12 April 2023 after submitting the query on the 29 March and making numerous calls to Vodacom customer service nad their ***** department. I now have to wait again for another 7-14 days so they can investigate and get back to me. At the same time I received an sms that a query with ref : *** has been closed? What is this really? I am not going to pay for a something that i do not own and a service that was never provided to me. Vodacom employees are ****mers, who approves all of these transactions with **** signatures , and **** copies of documents? There is no way they are getting my hard earned money. I will never open a Vodacom account ever in my life. I want everything cancelled.