MS
Manus S

1 reviews | Active since Jan 2021

05 Jan 2021, 09:52

Vodacom are *****ing my money.

I wish i could give a minus 5 rating!!! After 24 months I want to cancel a contract at Vodacom. Contract end 30 Sept 2020. I phoned Aug to cancelled it. From there I phoned every month up to now in Jan 2021 tried to cancel this contract and they still keep on debit my account. It seems the cancellation department are not competent to do that and nobody can help me. I'm 21 years with Vodacom but never again.

0
Replies (1)
Vodacom
Vodacom's reply05 Jan 2021, 10:09
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team