PP
Pru P
1 reviews | Active since May 2016
13 Aug 2021, 23:12
VODACOM ARE SHARKS
I have been in New Zealand since 8 March 2020 before lockdown. I cant use my vodacom account and had to get a phone from family. Vodacom sent me invoices with 0 balance for a few months now demanding R17000 seriously l have no idea whats going on after a year and 5 months. Im beginning to think we the consumers are being harassed and not helped in any way. How do i owe this when the balance was 0?
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Vodacom's replyOfficial
14 Aug 2021, 10:57 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Aug 2021, 10:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team