TM
Thabang M
1 reviews | Active since Jun 2015
15 Feb 2019, 11:33
Vodacom are shameless *******
I’m so tired of this network *****ing from me everyday.
How is it possible to lose airtime and data when your mobile data is off and you’re on WiFi the whole day??
How does MTN 100MB do so much online and Vodacom 100MB doesn’t even last twenty minutes.
Your customer service is lazy and disgusting too - they never have an answer, just as useless as you are as a network.
And to top it off, you can’t even stay reliable in a little thunder storm.
You’re pathetic dirty low down rotten ******* and I hope your riches last you because change is coming and you’ll be humbled by competitors soon.
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
15 Feb 2019, 14:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Feb 2019, 14:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
TM
Thabang M's updateReviewer Update
15 Feb 2019, 14:10Don’t bother, please. It’s going to be another useless conversation that amounts to nothing. No resolve. No refund. Just leave it.
TM
Thabang M's update15 Feb 2019, 14:10
Reviewer Update
Don’t bother, please. It’s going to be another useless conversation that amounts to nothing. No resolve. No refund. Just leave it.
Vodacom's replyOfficial
15 Feb 2019, 14:42Dear Thabang,
Kindly be advised that data doesn’t just disappear. It’s either being used by open applications, updates, auto video downloads or pictures. You are the owner of your device and should monitor your usage via a Data Monitoring App. There are self-help options available for you to be able to check your data bundle balance via *111# or the My Vodacom App. In most smartphones there is an option to view consumption of data. You can do the follow below to confirm what consumed your data bundle: Android Devices: Go to settings, Tap on Data Usage and the list of Apps which utilized the data will appear there. Please also have a look at the links below to help manage your data: https://myvodacom.secure.vodacom.co.za/vodacom/services/data/manage-your-data https://myvodacom.secure.vodacom.co.za/vodacom/services/data/manage-your-data-old2
Regards,
Vodacom Consumer Website Team
Kindly be advised that data doesn’t just disappear. It’s either being used by open applications, updates, auto video downloads or pictures. You are the owner of your device and should monitor your usage via a Data Monitoring App. There are self-help options available for you to be able to check your data bundle balance via *111# or the My Vodacom App. In most smartphones there is an option to view consumption of data. You can do the follow below to confirm what consumed your data bundle: Android Devices: Go to settings, Tap on Data Usage and the list of Apps which utilized the data will appear there. Please also have a look at the links below to help manage your data: https://myvodacom.secure.vodacom.co.za/vodacom/services/data/manage-your-data https://myvodacom.secure.vodacom.co.za/vodacom/services/data/manage-your-data-old2
Regards,
Vodacom Consumer Website Team
Vodacom's reply15 Feb 2019, 14:42
Official
Dear Thabang,
Kindly be advised that data doesn’t just disappear. It’s either being used by open applications, updates, auto video downloads or pictures. You are the owner of your device and should monitor your usage via a Data Monitoring App. There are self-help options available for you to be able to check your data bundle balance via *111# or the My Vodacom App. In most smartphones there is an option to view consumption of data. You can do the follow below to confirm what consumed your data bundle: Android Devices: Go to settings, Tap on Data Usage and the list of Apps which utilized the data will appear there. Please also have a look at the links below to help manage your data: https://myvodacom.secure.vodacom.co.za/vodacom/services/data/manage-your-data https://myvodacom.secure.vodacom.co.za/vodacom/services/data/manage-your-data-old2
Regards,
Vodacom Consumer Website Team
Kindly be advised that data doesn’t just disappear. It’s either being used by open applications, updates, auto video downloads or pictures. You are the owner of your device and should monitor your usage via a Data Monitoring App. There are self-help options available for you to be able to check your data bundle balance via *111# or the My Vodacom App. In most smartphones there is an option to view consumption of data. You can do the follow below to confirm what consumed your data bundle: Android Devices: Go to settings, Tap on Data Usage and the list of Apps which utilized the data will appear there. Please also have a look at the links below to help manage your data: https://myvodacom.secure.vodacom.co.za/vodacom/services/data/manage-your-data https://myvodacom.secure.vodacom.co.za/vodacom/services/data/manage-your-data-old2
Regards,
Vodacom Consumer Website Team
TM
Thabang M's updateReviewer Update
15 Feb 2019, 14:44You are *******, don’t use this bull on me. Rather don’t reply if you won’t own up to it or offer an actual solution. Data disappears because you are thirsty!!! I’m not crazy. I’m not the only person complaining. Search your name on Twitter and you’ll see.
TM
Thabang M's update15 Feb 2019, 14:44
Reviewer Update
You are *******, don’t use this bull on me. Rather don’t reply if you won’t own up to it or offer an actual solution. Data disappears because you are thirsty!!! I’m not crazy. I’m not the only person complaining. Search your name on Twitter and you’ll see.