VJ
Vuyisile J
1 reviews | Active since Jan 2020
12 Jan 2022, 14:58
Vodacom are ********
I topped up my airtime with vodacom R20 airtime today(12 January 2022)and bought 1 gb of data which expires in 7(6 days),costing R19.After browsing the web I downloaded 3 pdfs and was left with 755 mb data.I then got a message that I have less than 180 mb and logging out I was shocked to see the data is really gone.I tried calling vodacom in vain.I don't have content subscription and I have set my out of bundle limit to 0.00 as was suggested by them long ago.
This is not the first time they ****med me but I think the fact that I leave them for other networks only to return to them again makes them see me as desperate.
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Replies (1)Vodacom's replyOfficial
13 Jan 2022, 07:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Jan 2022, 07:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
