1 reviews | Active since Dec 2017
Vodacom are ********!
Vodacom is a nonsense network and ********.
I had agreed for a certain amount to be deducted from my account which gives me an amount of airtime that I use to get data etc.
I use the USSD (111 or 135) to select a recurring data plan which deducts R250 from my airtime. Little did I know it would be taken from my bank account! No where was I notified that it would be added to my bill. According to their customer service when you're a prepaid customer you pay via airtime but when you're a contract customer it's deducted from your bank account!
Total bull! Basically making the premium I had agreed to pay double!
Canceling this stupid contract. Consumers need to be always notified when there are significant changes to their bills. Or notified when they add services WHICH ARE NOT CLEAR THAT IT WILL BE ADDED TO THEIR BILLS AS THAT INFLUENCES THEIR DECISIONS!
