Vodacom are ********!!!

Vodacom is a **** !!!they are so fast to do a upgrade or new contract but when it comes to cancellation they don’t do it !!! I have called in December to cancel they told me that I need to give notice which I did !! I called them in Today (Jan)spoke to the call centre they say it cannot be canceled because my account is in arrears i didn’t pay because I saw on my statement Almost double the normal installment Which is now R1095.53 My normal installment is R567.92 I have Two contracts data lines I want to cancel one data line so my installment will be around R350 They put me through to subscriber collections department and spoke to Amanda T****shi We spoke and it’s the same thing these guys at vodacom will just make excuses ,at the end of the call I asked her if I pay the installment of R567.92 will my contract be canceled and she said I quote “I just confirmed with you sir that it will be canceled “ so I said ok but what about the R1095.53 That has been calculated she says that’s the installment for end of Jan installment So I said but I’m going to cancel so why the Full installment and she says “because the notice you gave has been forfeited “

You can never win with these companies looks like even the reputable companies are ********!!!