Vodacom are *****s- *****ulent Debits

I called in on the 26th of January to cancel my fiber services and was given a reference number: SR-***.

I asked for an email to confirm this cancellation, but received nothing. I then called in on the 8th of February to confirm the cancellation and was told that everything was processed and that I will not be getting billed again - only for you to bill me again today.

I was still billed for March and debuted R899 - again I called and disputed this and was given another reference number SR-*** and told that my account will be credited and that I’m now officially cancelled.

Only to be billed R1,898.88 at the end of March - I am sick of talking to agents and trying to cancel my subscription that I already did. I would never want to use Vodacom again after this experience. They are useless and no body seems to be able to help.