DN
Debbi N

1 reviews | Active since Mar 2023

29 Jul 2024, 08:25

Vodacom are ********s - they ***** your money, admit it and won't give it back!!!

Vodacom are ******.......... they opened a *****ulent account in my name, I had to jump through hoops to prove it, they agreed it was *****. They are refusing to pa me my money back!!!!!!!!!!!!!!!!!!!!!!!! They have agreed on the amount they STOLE from me and have said they have credited it into my Vodacom account - WHICH I DON'T HAVE!!! And are not paying me back the money from the account that they stole the money from... I am close to R9,000 out of pocket, which is MY MONEY and I desperately need it and Vodacom WON'T PAY IT BACK!!!!!!!!They are *******, *********** ********s.... They are always on leave, which I think is most probably a lie because they don't want to do their jobs. I have never met such unbelievable people in my life, that ***** YOUR MONEY, ADMIT IT AND THEN REFUSE TO GIVE IT BACK... I have had to put a 1 star rating, as I see Hello Peter requests that, but I would like to put -1000 stars, because they are ********s.

0
Replies (2)
Vodacom
Vodacom's reply29 Jul 2024, 13:13
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team 

DN
Debbi N's update30 Jul 2024, 08:24
Reviewer Update
Vodacom are now telling me that they have put my money, which they stole, into my vodacom account - which I don't have!! They have "credited" me, instead of paying me my money back - but this is the cracker - INTO THE ***** ACCOUNT!!!!! So my "credit" the money they took, through a ***** account, has been given back to me, by a credit in the ***** account... wow!!!