SM
Susan M

1 reviews | Active since Jul 2025

18 Jul 2025, 05:37

Vodacom are *****s and ****s

Vodacom agent mislead me with taking out an expensive contract to benefit his pocket now im liable for a bill i can't afford. vodacom is bias in protecting themselves and this misleading agent. Vodacom, i will not pay the bill for a contract your agent chose. I told you, come fetch your phone. I won't pay the bill for something i don't want. Send me a copy of the contract and your agent who mislead me details. We will go to Ombut.

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Replies (1)
Vodacom
Vodacom's reply18 Jul 2025, 08:04
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team