LS
Len S
1 reviews | Active since Jan 2024
03 Feb 2025, 21:03
Vodacom are ****s about price increases
What a bunch of ****s. They have the audacity to thank you as a subscriber and then add onto that, make statements that their annual increase is linked to inflation (StatsSA: " The average inflation rate for the year was 4,4%") - (and rising operational costs), The cherry on top is the blatant lie " We’ve managed to keep an average monthly bill increase of just 4.5%.", when not one of the published RED Integrated Postpaid plans has an increase of less than 8%. ****
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Replies (1)Vodacom's replyOfficial
04 Feb 2025, 08:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply04 Feb 2025, 08:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
