MI
Mel I
1 reviews | Active since Dec 2017
02 Mar 2021, 10:28
Vodacom are robbing us
What a sad experience. Loyal client of this service provider. I downgraded my package due to covid. Now im paying more 4 less. Calls were recorded. They are robbing poor loyal clients. And they added cover which i did not agree too. I am going to the ombuds as this is not fair .... how much more people are being ******. Clients are not being treated fairly.
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Replies (2)
Vodacom's replyOfficial
02 Mar 2021, 11:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Mar 2021, 11:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MI
Mel I's updateReviewer Update
09 Mar 2021, 23:47Still waiting no call. They just post this and leave us owing. This is not fair
MI
Mel I's update09 Mar 2021, 23:47
Reviewer Update
Still waiting no call. They just post this and leave us owing. This is not fair