WT
Washington T

1 reviews | Active since Jan 2018

28 Feb 2018, 15:15

Vodacom are ******s

When you are cancelling a contract with Vodacom, you are FORCED to continue to pay for the monthly airtime instead of just settling for the device. Compare with Cell C where if you want to cancel a contract you only settle for the device. I have contracts with both Cell C and Vodacom and if I had known I would have never taken contracts with Vodacom.

0
Replies (2)
Vodacom
Vodacom's reply28 Feb 2018, 15:35
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply01 Mar 2018, 10:47
Official

Good day Washington,

We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Vodacom Consumer Website Team