1 reviews | Active since May 2012
VODACOM ARE RIPPOFFS!!!!!
Shocking and disgusting!!!! I have taken out a Top up Wifi contract online which is the 10GB day and 10GB night owl. which is at a fixed price of R249 . with confirmation of the person finalizing my contract at a top up package knowingly in the past I have been ****med by foolish advertising I have became much more cautious of Vodacoms contracts thats why I play it safe by always choosing top up contract. My issue is that some how my package is not a top up contract and i receive a sms stating that the vodacom debit order have not been successful, when i called I have found out that my ballance that will be deducted the end of July 2018 would be R4339.10!!!! How the F U C **** can you deduct that and charge me R1 per MB for out of bundle usage for a package I have not chosen !! I will not be liable for this costs as this was not my wrong doing as I specifically chose top up !!! I WILL NOT PAY ANY OF THESE COST AT ALL. my monthly bill that i have a print out is giving me a total of R1471.35 which is right!!!! not R4339.10.. I DEMAND THAT THIS HAS TO BE SORTED OR I WILL TAKE LEGAL ACTIONS !!!!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
