Vodacom are *******s
<p>This is the 4th complaint I have laid on Vodacom and have had no help from any vodacom employees when I call the call centre for ***istance nobody can advise me on what is happening with my account. I have been billed R4173,32 when my phone has been disconnected whole month. Im paying for two contracts that I do not even have. I paid the requested amounts according to invoice and when I called the customer care they tell me there was an arrears amount which was not stated on the invoice. I have tried on many occasions to solve this problem and customer care agents tell me they don't know what is going on with the account. Really disgusted in vodacom and I will be sure to let everybody know on every social network that Vodacom is a ******* and that your employees cannot do their jobs.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to help with your query.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to help with your query.
Regards,
Vodacom Consumer Website Team
