Vodacom are ******* experts!!

So I'm incredibly annoyed at vodacom at this point. It's been an ongoing thing really where data disappears or I purchase data and don't get it or instead of using the data I have purchased vodacom eats away at my airtime which is the most annoying thing of all. But I will start with recent annoyances as I can't be bothered to list every single one or go back that far.

So on the 29th of November I registered for the Showmax package through vodacom where u get 3 months of 5gb showmax data and then after that R45 or R49 gets taken from airtime monthly. Received the first 5 gigs when I registered but nothing for December or January until I contacted Vodacom more than once about mid January to enquire about the 5gb data I was supposed to get. After much back and forth and a few calls later (as the agents I spoke to initially only SAID they were gonna send request to backoffice or whatever but could not be bothered actually doing the work it seems) I was given 5gb of data and told the other 5gb would be given to me end of January. It is now end of February and I still haven't received it.

So anyway, I usually buy the Vodacom tickets to watch videos on Netflix or Showmax or YouTube. But every time I purchase said ticket vodacom decides to eat my normal data first!!!! Which means I now have to spend more money on buying extra data.. That is of course if you guys haven't eaten my airtime as well which happens too! A complete *******! I also did the rewards thing the other day. Where u recharge with a certain amount and get a certain reward for it. So my goal was to recharge with 125 to receive 200mb of free data. Did that and was told I reached my goal but I never received the data. I also bought the 1gb of data for 1hour package and while Vodacom were quick to take my airtime I never received the data. Even last night video tickets I bought remained untouched and my anytime data and airtime disappeared. Will the dishonesty never end?!!!! I requested that an Agent call me back on the vodacom website on Monday (coz the app is ****** useless as well and keeps hanging) and no one has called me back yet. I can tell by all the negative comments on this site that the whole ******* fronting as a legitimate business is not something new to u guys. Seriously, get your **** together and stop ripping people off!!!!I don't think that's too much to ask as a paying customer.