AH
Aston H
1 reviews | Active since Sept 2015
06 Dec 2023, 15:40
Vodacom are real ******!
Last year i asked vodacom to cancel my contract. And they didnt. I had to lay a complaint on this platform earlier this year to get it cancelled. It was then subsequently cancelled but i got an SMS last week saying my number will be deactivated if I dont pay. I do not even know what I am supposed to pay. My number has been inactive since last week and now my clients cant hold of me. And they are not responding to my emails
Helpful (0)
Replies (3)0
Replies (3)Vodacom's replyOfficial
07 Dec 2023, 07:59Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply07 Dec 2023, 07:59
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
AH
Aston H's updateReviewer Update
08 Dec 2023, 11:09Why was my account handed over if I got a cancellation message? And if it was handed over! Why is the number disconnected?
AH
Aston H's update08 Dec 2023, 11:09
Reviewer Update
Why was my account handed over if I got a cancellation message? And if it was handed over! Why is the number disconnected?
AH
Aston H's updateReviewer Update
13 Dec 2023, 08:57Are you guys going to answer me and tell me what happened to my number?
AH
Aston H's update13 Dec 2023, 08:57
Reviewer Update
Are you guys going to answer me and tell me what happened to my number?
