AH
Aston H

1 reviews | Active since Sept 2015

06 Dec 2023, 15:40

Vodacom are real ******!

Last year i asked vodacom to cancel my contract. And they didnt. I had to lay a complaint on this platform earlier this year to get it cancelled. It was then subsequently cancelled but i got an SMS last week saying my number will be deactivated if I dont pay. I do not even know what I am supposed to pay. My number has been inactive since last week and now my clients cant hold of me. And they are not responding to my emails

0
Replies (3)
Vodacom
Vodacom's reply07 Dec 2023, 07:59
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team 

AH
Aston H's update08 Dec 2023, 11:09
Reviewer Update
Why was my account handed over if I got a cancellation message? And if it was handed over! Why is the number disconnected?
AH
Aston H's update13 Dec 2023, 08:57
Reviewer Update
Are you guys going to answer me and tell me what happened to my number?