MN
Marshall N
1 reviews | Active since Jan 2018
26 Feb 2019, 10:04
Vodacom are Pathetic
Phoning Vodacom to cancel my contract over 20min and no answer. I paid cancelation fees but they cant even answer me but they a network company pooor service, unbelievable
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
26 Feb 2019, 12:55Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Feb 2019, 12:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
06 Mar 2019, 15:30Dear Marshall,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We tried calling you today and there was no answer. Should you still require assistance cancelling your contract, please contact our Cancellations Team on *** (free call from Vodacom sim).
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We tried calling you today and there was no answer. Should you still require assistance cancelling your contract, please contact our Cancellations Team on *** (free call from Vodacom sim).
Regards,
Vodacom Consumer Website Team
Vodacom's reply06 Mar 2019, 15:30
Official
Dear Marshall,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We tried calling you today and there was no answer. Should you still require assistance cancelling your contract, please contact our Cancellations Team on *** (free call from Vodacom sim).
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We tried calling you today and there was no answer. Should you still require assistance cancelling your contract, please contact our Cancellations Team on *** (free call from Vodacom sim).
Regards,
Vodacom Consumer Website Team
MN
Marshall N's updateReviewer Update
17 Apr 2019, 11:48You said u called me i never got response
MN
Marshall N's update17 Apr 2019, 11:48
Reviewer Update
You said u called me i never got response