MT
Muhammad T

1 reviews | Active since Aug 2011

30 May 2018, 14:34

Vodacom are Pathetic!!!

How does Vodacom change a tariff on a plan whilst you signed a agreement stating your monthly tariff is R169 and now my bill shows R215? If this was mentioned than i could have went an taken out a new contract with a another service provider. This is just Pathetic i want answers. This is for 2 Numbers and now i must just continue paying?

0
Replies (1)
Vodacom
Vodacom's reply30 May 2018, 14:56
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team