VB
Vincent B
1 reviews | Active since Jul 2025
14 Oct 2025, 13:14
Vodacom are only happy to take people's money but don't take responsibility when they owe people money.
I have been waiting since 2021 for resolution on this matter. Vodacom owe me in excess of R24,000.00 and keep avoiding me. I have now cancelled my contracts and they still have the cheek to charge me over R7000,00 per month. When will this ever be resolved. Vodacom take no responsibility and don't care to resolve this. The most useless service provider I have come across after being a subsciber and loyal customer since 1994. Absolutely disgusted.
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Replies (1)Vodacom's replyOfficial
14 Oct 2025, 13:44 Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply14 Oct 2025, 13:44
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
