1 reviews | Active since Aug 2020
Vodacom are money rippers. The well known vodacom doesnt help customers. Poor service provider of the year
Vodacom is a very bad network. I have been with them since but now i agree with people running away from it. I saw that i spend a lot on data and i went to a vodacom store at Tzaneen crossing to get a data contract for 2gb.I was ecxited since they said its Limpopo regional special where 20gb moved from R200 to R149. No tknowing the *********** agent there choose an open plan for me which i ddnt even talk about. I said i need 20gb data sim only. My fone is dual sim den since the sim is new i was confused if it was sim1 or sim2 and in my mind i know only one sim to be making calls since its open sim but not knowing the new data sim is also registered as open without my knowledge den dey started saying i must pay R500 and something which i ddnt know how. I went to the store the agents coudnt answer me, went to the other voda store dey said i must pay R300 something at absa i did within 2 days they debited R300 something from my bank. Now the invoice is saying R700 something withing a month and half i paid Morethan R600 now they wanna debit R700 and something. I called 135 vodacom customer dey send me a reference number saying deyl help 2 days i received an sms saying the query has been closed. How can u close a customers query without solution. Vodacom are money rippers, they dont take customers serious. Instead of saving i spent 10 times morethan i use to spend when just buying data myself. Very poor service with little content experience. Other customers where leaving the store in Tzaneen crossing going to Tzaneen mall vodacom shop for answeres. They just give people franchises and now they know nothing at all. The future is exciting ready? Exciting when u reap people's money jeeer its lockdown but the brands we trust reap us off. I wont pay that R700 bill this month never.
